Making a difference: Two students share their experience in the Health Unit Coordinator program


It’s obvious that students in the Health Unit Coordinator program really enjoy learning from Program Director Amanda York.

“I liked everything about it (the program),” says RCTC student Rachel Roschen. “The workload was manageable and the material was interesting. The classes were never boring, and I’m actually using the material I learned during (my) internship.”

Both Roschen and Julie Rassett are graduating from the program in December, and both are excited about what they’ve learned and what they will do in their field of study.

But what exactly does a Health Unit Coordinator (usually abbreviated to HUC, and pronounced “Huck”) do?

“The health unit coordinator is the glue that holds the unit together,” explains York. “We are the go-to people to get things done. We are in charge of or responsible for everything from the printers not working to helping during medical emergencies. We are the non-clinical (non-patient contact) part of the team.”


That means students are being exposed to a number of things.

“They will learn how to read orders, how to properly answer the phones, the proper techniques to do the job, and they will get to experience an eight-week internship at the end of the program to put all their skills to test,” says York.

The internship component has been especially exciting for students.

“I really like my internship so far; I work with a lot of great people and have gotten to interact with some really awesome patients,” says Roschen. “It has been a great experience for me.”

Rassett concurs.

“I am currently in week three of my internship and I love it, and love that I have the opportunity to do the internship before applying for my future career,” she says. “I feel it will give me the extra confidence I need to know I can succeed at the career when I am going through the interview process.”

Other highlights the students talk about are group projects, how the program is to the point (you take classes that are related to the course of study), and, Rassett says, “The instructor also makes sure each student believes in themselves and their success.”


If you’re thinking about working in the medical field, both students say this is a way to go, and can also be a starting point.

“This is a great program and I would recommend it to anyone,” says Roschen. “(It) taught me a lot of valuable things that will help with my job.”

HUC is just one of the many options RCTC offers in health professions.

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