Student Beehive – March 16, 2016

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Check out the following links for important RCTC information:

RCTC Has Great Educational Support Resources
RCTC Complaint Procedure



RCTC HAS GREAT EDUCATIONAL SUPPORT RESOURCES
Every student – from time to time – needs some assistance with academics. Whether you’re looking for some help in a math course or you need advice about what courses to take to get your degree, RCTC provides services that assist students in achieving their educational, career, and personal goals through a variety of services and programs!

Career Center
Location: Main Campus SS133 within the Counseling Center.

The Career Center library is updated on an ongoing basis. In addition to several career exploration inventories, we also offer Discover, a computer career investigation program. The Career Library includes 4-year university guides, transfer guides, many college and university catalogs, personal self-help material and other career resources. To access the career information, please make an appointment with a counselor, or stop in to browse or take advantage of a walk-in visit with a counselor or transfer specialist. Additional information and resources is also available on our website at: www.rctc.edu/counseling_career_center/html/career_center.html.

Computer Lab Services
Instructional computer labs are available to RCTC students using PC and Macintosh computers. In addition, computers are available for student use in the Library Technology Center (LTC) at UCR and Student Support Services Program at Heintz Center. All students pay a per credit technology fee which entitles access to work in any of the RCTC Computer Labs or the LTC. Without a valid student ID, a fee per day will be assessed to use RCTC computer facilities. You may be asked to display your student ID when using computers. If while using a computer lab you find something not working, notify the lab assistant or the Technology Support Center at (507) 536-5555 or via e-mail at tech.help@rctc.edu. For the list of services available, computer lab schedules and software for student home use, visit the website at: www.rctc.edu/technology/.

Counseling and Advising Center
Location: Main Campus SS133.

At RCTC, counselors and academic advisors are available to assist you in making the learning experience at RCTC a positive one. Every student is assigned an academic advisor or counselor who is here to support students in their educational growth and guide them through program requirements.A Counselor is a licensed and nationally certified career counselor who is experienced in assisting students with academic and career planning, transitioning and adjusting to college, goal setting, special accommodations, selecting classes to take, deciding on a major, choosing a career, choosing the right RCTC degree, getting help for academic problems, graduation checks, and locating additional help for other concerns. Counselors also provide services to assist with family and personal relationship concerns and provide referrals to community agencies.
RCTC Counselors are here to:

  • Help students reduce anxiety
  • Help students cope with depression
  • Help students with relationship problems
  • Help students identify careers and create a course plan for careers
  • Help students graduate
  • Help students with life problems through counseling
  • Help students resolve difficulties adjusting to college
  • Help adult students balance family, work and school demands
  • Help students through crises
  • Help students create efficient academic transfer

An Academic Advisor specializes in matters pertaining to your educational program and focuses on academic decisions. An Academic Advisor can help you with: interpreting test scores, selecting classes to take, schedule planning, getting help for academic problems, graduation checks, and locating additional help for other concerns.

RCTC Academic Advisors are here to:

  • Help you understand your Degree Audit Report (DARS)
  • Facilitate decision making on educational and career goals
  • Help you determine classes needed for degree, diploma or certificate programs and requirements
  • Coordinates admission into special programs
  • Facilitate educational transactions; e.g., schedules, drop/adds, withdrawals, change of major, waivers, graduation requirements, etc.
  • Clarify policies, procedures and requirements
  • Provide general information on special services including academic remediation, admission, placement testing, courses of study, registration, and academic probation and suspension
  • Interpret placement scores and recommend appropriate classes.

Disability Support Services
Location: Main Campus SS172

DSS offers support for disabled students. Services include pre-admission interviews, assistance with application and registration procedures; career and academic advising; auxiliary aids and adaptive equipment; special testing arrangements; advocacy; accessibility information; and referrals to community agencies. It is the responsibility of the individual disabled student to let his/her needs be known to the Disabilities Office. The college will provide reasonable accommodation within the provisions set down in section 504 of the Rehabilitation Act of 1973 and by the Americans with Disabilities Act of 1990(ADA). If a student has or believes he/she has a disability and may benefit from services provided by Disability Support Services office, please contact the disability services office director, Travis Kromminga via email travis.kromminga@rctc.edu or call 507-280-2968. Visit the website for additional information at: www.rctc.edu/student_support_center/html/disability_support_services.html

Goddard Library
Location: Main Campus GL building

The Goddard library is a world-class resource for educational materials and studying. Many library resources are available on-line with access from the student’s home or workplace. Also located within the library is a 100-station open computer lab, wireless laptop networks, individual and group study spaces, and librarians to assist with your research. For information on hours and location, visit the library web site: www.roch.edu/library

GPS (GOALS + PLANNING = SUCCESS)

  • Feel like you need a little more direction?
  • Ready to set a course and map your route to success?
  • Looking for resources and information to help you get on track or stay on track?

The GPS LifePlan is an online resource that helps you on your educational journey to set goals and design plans that will lead you to the success you desire. This program has the flexibility to be used by students of all ages and at all stages. Explore the web site to learn more about the 5 Plans (Career, Education, Finance, Leadership and Personal) and discover how they might help you.

Ready to get started? Start planning your personal, professional, and career-related goals by using the GPS LifePlan checklist at www.gpslifeplan.org/rctc/

International Student Services

International Student Services includes information on visa and immigration regulations, assistance in the enrollment process, orientation to RCTC and the Rochester community, and academic advising. A resident tuition scholarship is available for those students willing to share their home culture with RCTC and the Rochester community. Learn more at the International Student Services website at: www.rctc.edu/admissions/html/international_main.html

Learning Center
Location: Main Campus Atrium, 3rd floor

Overwhelmed and don’t know where to turn? The Learning Center is meant to help students at all ability levels and educational levels – whether you are at the top of the class or barely passing. Put up the red cup and a tutor will help you, leave it green and you will be left alone to work on homework. MATH – help in building the skills and confidence you need to be successful in entry-level through upper-division math and statistics courses. SCIENCE – help is available in biology, chemistry, Earth science, physics, or microbiology. Students also have access to science models, specimens, and equipment to augment laboratory studies. WRITING – one-on-one help with an accomplished writer or coach for students of all writing levels in any classes, even creative writing. COMPUTER APPLICATIONS – One-on-one help with a tutor who can help in most areas of computers, from Microsoft Office to more complex programs. ACCOUNTING – Help for any student struggling with accounting concepts from entry-level through upper-division courses. READING – guidance for any student trying to make sense of difficult reading assignments, whether it’s an essay or a textbook chapter. ENGLISH LANGUAGE LEARNERS – help in all areas for English Language Learner students with opportunity to develop writing and language skills in a one-on-one setting.. So, if you are a non-native speaker of English, take advantage of the help that we have to offer. SPEECH – Help in all areas of public speaking including outlining, both verbal and nonverbal delivery, citing sources orally, as well as interviewing skills. SPANISH – Practice your Spanish with impromptu conversation or work on homework. There is also an online service offered, independent of D2L, for both online classes and traditional face-to-face classes. DROP-IN TUTORING – Drop-in tutoring also has various hours in various disciplines. Check out the drop-in hours at www.rctc.edu/student_support_center/html/tutoring_schedule.html. BTEC, PROCTORING AND MORE!Student survey data shows that 97% of students surveyed believe that their grades were improved by using the Learning Center and 98% said they would recommend the Learning Center to a friend. Come and see what the buzz is about! The Learning Center can be contacted at (507) 285-7182. Visit the website at: www.roch.edu/learningcenter.

Multicultural Student Services
Location: Main Campus SS135

Provides career information, academic support, and academic advising to assist minority students in achieving their educational goals. For further information, call (507) 280-3120. For additional information, please visit the website at: www.rctc.edu/student_support_center/html/minority_services.html

Student Support Services/TRiO (SSS)
Location: Main Campus SS159

Student Support Services provides academic advising, transfer planning, career information, workshops, cultural activities, and one-on-one peer tutoring to eligible students. To be eligible for services, students must meet one of the following criteria: first-generation college student, low-income status or documented disability. Contact (507) 285-7230.

Supplemental/Career & Technical Education Services
Supplemental/Career and Technical Education Services are available to students in career and technical programs at no cost. Services include academic advising; referrals to educational tutors; assistance in program advising; time management; balancing the responsibilities of home, school and employment; referrals to community services; career and occupational information. Supplemental/CTE Services is located in Heintz Center HA101. For further information, contact (507) 280-3534 or MN TTY Relay 1-800-627-3529 or visit the website at: www.rctc.edu/student_support_center/html/supplemental_services.html.

Tutoring Services

  • Comprehensive Learning Center (CLC): The University Center Rochester operates a joint RCTC-WSU Learning Center where students can go for tutoring. It provides assistance in both beginning courses such as developmental writing and advanced courses such as advanced calculus. Students who make regular use of the CLC earn significantly better grades than those who do not.
  • Tutoring Services: Drop-in peer tutoring is available to all students in a variety of subjects. Drop-in tutoring is located on the Main Campus and Heintz Center. Contact the tutor coordinator at (507) 280-5534.

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RCTC COMPLAINT PROCEDURE
Rochester Community and Technical College (RCTC) is committed to conducting all personnel and educational activities without regard to race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, sexual orientation, or membership or activity in a local commission as defined by law.

RCTC will not tolerate discrimination on the basis of these protected class categories in accordance with all state and federal equal opportunity/affirmative action laws, directives, orders, and regulations.

Any student or employee who feels they are a victim of, or hears or witnesses such behavior should inform one of the following:

ADA Coordinator
Travis Kromminga
Student Services Room 176
507-280-2968

Affirmative Action Officer
Renee Engelmeyer
Coffman Center Room 116
507-285-7183

The official complaint procedure and complaint form may be found on the RCTC website at http://www.rctc.edu/counseling_career_center/html/Complaint_Procedure.html.

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